---
title: CRM | Campus Knowledge Base
description: Learn how to manage and interact with the contacts and organizations in your CRM module.
---

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1. [Campus Knowledge Base](https://knowledge.sprint-education.com/)
2. [CRM](https://knowledge.sprint-education.com/crm)

# CRM

 Learn how to manage and interact with the contacts and organizations in your CRM module.

## Importing

- [Data Import Templates](https://knowledge.sprint-education.com/data-import-templates)
- [Importing Contact Changes](https://knowledge.sprint-education.com/importing-contact-changes)
- [Importing Contacts](https://knowledge.sprint-education.com/importing-contacts)
- [Importing a Database of Engaged Recipients](https://knowledge.sprint-education.com/importing-a-database-of-engaged-recipients)
- [Importing Organisations](https://knowledge.sprint-education.com/importing-organisations)
- [Previous Imports](https://knowledge.sprint-education.com/previous-imports)
- [What is a CSV File](https://knowledge.sprint-education.com/what-is-a-csv-file)

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## Communication

- [Activity Surrounding Objects](https://knowledge.sprint-education.com/activity-surrounding-objects)
- [Day-to-Day Email Templates](https://knowledge.sprint-education.com/day-to-day-email-templates)
- [How To Receive Day To Day Emails](https://knowledge.sprint-education.com/how-to-receive-day-to-day-emails)
- [How To Send Day To Day Emails](https://knowledge.sprint-education.com/how-to-send-day-to-day-emails)
- [The Communication Pane](https://knowledge.sprint-education.com/the-communication-pane)

## Contacts

- [Adding Attachments to Contacts](https://knowledge.sprint-education.com/adding-attachments-to-contacts)
- [Adding Contacts](https://knowledge.sprint-education.com/adding-contacts)
- [Deleting Contacts](https://knowledge.sprint-education.com/deleting-contacts)
- [Followers, Leads, and Opportunities](https://knowledge.sprint-education.com/followers-leads-and-opportunities)
- [Owning Contacts](https://knowledge.sprint-education.com/owning-contacts)
- [What Are Contacts?](https://knowledge.sprint-education.com/what-are-contacts)
- [Bulk Edit Contacts](https://knowledge.sprint-education.com/bulk-edit-contacts)

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## Lists

- [Building a List of Engaged Recipients from an Education Data Campaign](https://knowledge.sprint-education.com/building-a-list-of-engaged-recipients-from-an-education-data-campaign)
- [Creating a Contact List of Form Submissions](https://knowledge.sprint-education.com/creating-a-contact-list-of-form-submissions)
- [Creating a Contact or Organisation List](https://knowledge.sprint-education.com/creating-a-contact-or-organisation-list)
- [Filtering Contact Lists Using Education Filters](https://knowledge.sprint-education.com/filtering-contact-lists-using-education-filters)

## Custom Properties

- [Contact and Organisation Custom Properties](https://knowledge.sprint-education.com/contact-and-organisation-custom-properties)

## Matching to Education Data

- [Matching CRM Contacts and Organisations to the Education Database](https://knowledge.sprint-education.com/matching-crm-contacts-and-organisations-to-the-education-database)

## Unsubscribes

- [Unsubscribing Contacts](https://knowledge.sprint-education.com/unsubscribing-contacts)

## Organisations

- [Adding Business Organisations](https://knowledge.sprint-education.com/adding-business-organisations)
- [Adding Education Organisations](https://knowledge.sprint-education.com/adding-education-organisations)
- [Deleting Organisations](https://knowledge.sprint-education.com/deleting-organisations)
- [What Are Organisations?](https://knowledge.sprint-education.com/what-are-organisations)

- [Accounts & Settings](https://knowledge.sprint-education.com/accounts-settings#main-content)

    - [User Management](https://knowledge.sprint-education.com/accounts-settings#user-management)
    - [Connected Email](https://knowledge.sprint-education.com/accounts-settings#connected-email)
    - [Notifications](https://knowledge.sprint-education.com/accounts-settings#notifications)
    - [Data Protection & Compliance](https://knowledge.sprint-education.com/accounts-settings#data-protection-compliance)
    - [Billing](https://knowledge.sprint-education.com/accounts-settings#billing)
    - [Settings](https://knowledge.sprint-education.com/accounts-settings#settings)
    - [Your Profile](https://knowledge.sprint-education.com/accounts-settings#your-profile)
- [CRM](https://knowledge.sprint-education.com/crm#main-content)

    - [Importing](https://knowledge.sprint-education.com/crm#importing)
    - [Communication](https://knowledge.sprint-education.com/crm#communication)
    - [Contacts](https://knowledge.sprint-education.com/crm#contacts)
    - [Lists](https://knowledge.sprint-education.com/crm#lists)
    - [Custom Properties](https://knowledge.sprint-education.com/crm#custom-properties)
    - [Matching to Education Data](https://knowledge.sprint-education.com/crm#matching-to-education-data)
    - [Unsubscribes](https://knowledge.sprint-education.com/crm#unsubscribes)
    - [Organisations](https://knowledge.sprint-education.com/crm#organisations)
- [Education Data](https://knowledge.sprint-education.com/education-data#main-content)

    - [United Kingdom](https://knowledge.sprint-education.com/education-data#united-kingdom)
    - [General](https://knowledge.sprint-education.com/education-data#general)
    - [Schools](https://knowledge.sprint-education.com/education-data#schools)
    - [Filters and Lists](https://knowledge.sprint-education.com/education-data#filters-and-lists)
    - [Unsubscribes](https://knowledge.sprint-education.com/education-data#unsubscribes)
- [Intelligence Tools](https://knowledge.sprint-education.com/intelligence-tools)
- [Marketing Tools](https://knowledge.sprint-education.com/marketing-tools#main-content)

    - [Preferences](https://knowledge.sprint-education.com/marketing-tools#preferences)
    - [Emails](https://knowledge.sprint-education.com/marketing-tools#emails)
    - [Forms](https://knowledge.sprint-education.com/marketing-tools#forms)
    - [Funnel](https://knowledge.sprint-education.com/marketing-tools#funnel)
    - [Web Visits](https://knowledge.sprint-education.com/marketing-tools#web-visits)
    - [Managed Campaigns](https://knowledge.sprint-education.com/marketing-tools#managed-campaigns)
- [Sales Tools](https://knowledge.sprint-education.com/sales-tools#main-content)

    - [Deals](https://knowledge.sprint-education.com/sales-tools#deals)
    - [Tasks](https://knowledge.sprint-education.com/sales-tools#tasks)
    - [Invoices](https://knowledge.sprint-education.com/sales-tools#invoices)
    - [Quotes](https://knowledge.sprint-education.com/sales-tools#quotes)
    - [Payments](https://knowledge.sprint-education.com/sales-tools#payments)
    - [Thresholds](https://knowledge.sprint-education.com/sales-tools#thresholds)
    - [Products](https://knowledge.sprint-education.com/sales-tools#products)
- [Managed Campaigns](https://knowledge.sprint-education.com/managed-campaigns)

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