Learn about email bounces
As with any email marketing campaign you will inevitably have some email addresses that will bounce. If one of your Contact's email address hard bounces a number of times, Campus will suppress it, which you can read more about here.
You can build list of Contacts that have had a bounced email or that have been suppressed by following the steps below. This will leave you with a Contact list that you can work through and tidy your database.
Bounced Contacts
To create a list of Contacts whose email address has bounced when receiving some of your marketing, you firstly need to head over to your Contacts (Contacts > Contacts) page. From here, click Filters.
From the Contact Filters search for Bounced Email, then choosing Is Any Of and then your marketing email(s):
Close the Filters side bar and then Save your list by clicking the + Save List button.
Suppressed Emails
To build a list of your Contacts whose email addresses have been suppressed due to multiple bounces, follow the process above but choose Suppressed as your list filter, followed by Is Equal To > Yes:
Close the sidebar and then save the list.